The Default Attorney cannot upload the Servicer's borrower document package.  
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We gather the forms and documents (the Loss Mitigation Paperwork Package) when the Servicer first registers.  We do not activate the account and mark the Servicer "live" on the Portal until we have the paperwork package.  This way, when the borrower is submitting their case and selects a particular Servicer, the document package is already available for the borrower to download right away. 

Keep in mind that a Servicer is not "required" to provide any borrower documents when registering and most of them don't.  Most Servicers simply use our default package as it typically contains all the documents and forms that will be needed.

Any forms or documents added after a Servicer has registered can be emailed to our support desk and a DMM Portal representative will add them to the Servicer's profile.
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Borrowers and their attorneys will be requested to provide the DMM Web Portal’s standard documentation: 

Note:  While not in the above list, borrowers are also required to provide financial forms, bank statements, tax returns, and other supplemental documentation as part of their paperwork package.  We provide the borrower with instructions for all forms and any other required documentation they are to include.
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To provide a new or updated form(s) to be included in the package for the borrower, please email the form as an email attachment to support@defaultmitigation.com.  All forms need to be in PDF Format with a file-size less than 10 Megabytes.  
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DMM can provide you with the details regarding the existing paperwork package, the organization's company setup and profile, or the Servicer's Portal configuration upon request.
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