All Collections
Frequently Asked Questions
Answers to Frequently Asked Questions
How can I be added as an administrator for my firm's account?
How can I be added as an administrator for my firm's account?

Adding a new Portal Administrator user account, promoting an existing user to a Portal Administrator

Nate Jeffries avatar
Written by Nate Jeffries
Updated over a week ago

Answer

Your Portal Administrator can promote any existing user account to a Portal Administrator.  If you do not have an existing user account, your Portal Administrator can create a new account for you.  DMM does not limit the number of user accounts designated as Portal Administrators. 

 If your Portal Administrator is no longer employed with your organization, has changed departments, or is unavailable for any other reason, you can submit a Change Request Letter and a DMM representative can promote your account for you. CLICK HERE for instructions on submitting the Change Request Letter.

-----------------------------------------------------------------------------------------------------------------------------

HAVE QUESTIONS? EXPERIENCING ISSUES? LET US HELP!

-----------------------------------------------------------------------------------------------------------------------------

--- CONTACT OUR SUPPORT DESK ---

To leave a comment, request help, or ask a question > Contact Us

A member of our support team will reach out to you by phone or email shortly.

 

Did this answer your question?