Skip to main content
All CollectionsFrequently Asked QuestionsAnswers to Frequently Asked Questions
Does each Servicer require a different set of forms? How do you know which documents and forms to submit?

Does each Servicer require a different set of forms? How do you know which documents and forms to submit?

Servicer Requirements. Gathering the appropriate documents and forms when submitting a loss mitigation package.

Nate Jeffries avatar
Written by Nate Jeffries
Updated over 2 months ago

Question:

Does each Servicer require a different set of forms?

Answer:

Yes, every Servicer will have their own list of required forms and documents. Keep in mind however, most Servicers simply elect to use the default paperwork package (standard package).

Default Paperwork Package

Borrowers and their attorneys will be requested to provide the DMM Web Portal’s standard documentation:

  • Mortgage Assistance Application Form 710

  • Uniform Borrower Assistance Form

  • HAMP Request for Mortgage Assistance (RMA)

  • Financial Statement

  • IRS Form 4506-C

  • Dodd-Frank Certification

  • Borrower Authorization

  • Government Monitoring Data

  • Hardship Letter

  • Proof of Income (based on borrower’s income sources)

Note: While not in the above list, borrowers are also required to provide financial forms, bank statements, tax returns, and other supplemental documentation as part of their paperwork package. We provide the borrower with instructions for all forms and any other required documentation they are to include.

Question:

How do you know which documents and forms to submit?

Answer:

There are (3) ways to determine which documents a particular Servicer requires.

Method #1: docUmods

docUmods is like TurboTax for loan modifications. You just have to answer some basic questions and docUmods prepares the entire document package for you. The paperwork package is customized depending on whom you select as the Servicer and how you answer the questions within the docUmods application.

*You must have a registered Portal account in order to use docUmods.

To start a new docUmods application:

2. Under Existing Users, login with your email and password

3. On the Main Toolbar, click docuMods > Start New

Method #2: Servicer Requirement Tool

2. Under Existing Users, login with your email and password

3. On the Main Toolbar, click Tools > Servicer Requirements

4. Read the Notice and check the "I understand and agree" box.

5. On the Servicer Requirements page, provide the information requested.

6. Click the Show Requirements Button to display the required document list.

Method #3: During Case Submission (Add Borrower Process)

If the court in your jurisdiction does not require you to use docUmods AND you elect not to use it anyway (not recommended), you can get a list of required documents during the submission process.

Required Steps:

  1. Click the Add Borrower Button on the Main Toolbar

  2. Select the "I need to complete the Borrower Package" option

  3. Select the "I Am Not Required and Do Not Want to Use docUmods" option

  4. Answer all remaining on-screen questions

  5. Complete the Questionnaire page

  6. The How To Apply page will provide you with the blank forms and instructions.

    Still Need Help?


Did this answer your question?