Solutions to Common Problems

How-to Portal Guides. Step-by-Step Solutions for Common Issues

6 articles in this collection
Written by Nate Jeffries

Step-by-Step Guides

Resetting Your Password.

Reset a lost, stolen, forgotten, or expired DMM Portal password.

Written by Nate Jeffries
Updated over a week ago

Gaining Access to a Deactivated Account.

login issues, reactivating a deactivated account, resetting your password

Written by Nate Jeffries
Updated over a week ago

Receiving a Temporary ID Code

Portal users can receive Temporary ID Codes by Text, Voice, or Email

Written by Nate Jeffries
Updated over a week ago

Submitting a Change Request Letter

Requesting new user accounts or making changes to existing user accounts. Updating your organization's Portal Profile.

Written by Nate Jeffries
Updated over a week ago

Transferring a case to a different Servicer

Update the existing Servicer. Initiate a Servicer Transfer.

Written by Nate Jeffries
Updated over a week ago

Reducing File Sizes When Uploading Documents

File exceeds the maximum size allowed ( 10 Megabytes Max. )

Written by Nate Jeffries
Updated over a week ago