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Solutions to Common Problems
How-to Portal Guides. Step-by-Step Solutions for Common Issues
6 articles in this collection
Written by
Nate Jeffries
Step-by-Step Guides
Resetting Your Password.
Reset a lost, stolen, forgotten, or expired DMM Portal password.
Written by
Nate Jeffries
Updated over a week ago
Gaining Access to a Deactivated Account.
login issues, reactivating a deactivated account, resetting your password
Written by
Nate Jeffries
Updated over a week ago
Receiving a Temporary ID Code
Portal users can receive Temporary ID Codes by Text, Voice, or Email
Written by
Nate Jeffries
Updated over a week ago
Submitting a Change Request Letter
Requesting new user accounts or making changes to existing user accounts. Updating your organization's Portal Profile.
Written by
Nate Jeffries
Updated over a week ago
Transferring a case to a different Servicer
Update the existing Servicer. Initiate a Servicer Transfer.
Written by
Nate Jeffries
Updated over a week ago
Reducing File Sizes When Uploading Documents
File exceeds the maximum size allowed ( 10 Megabytes Max. )
Written by
Nate Jeffries
Updated over a week ago